PRIVACY POLICY PAGE

Effective Date: 16^th August 2024

At Silver Items, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our store or website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

·       Make a purchase.

·       Create an account.

·       Contact us with inquiries or requests.

·       Participate in our promotions or surveys.

This information may include:

·       Name

·       Email address

·       Mailing address

·       Phone number

·       Payment information (such as credit card details)

Non-Personal Information

We may collect non-personal information automatically when you visit our website. This data is used to improve your browsing experience and includes:

·       IP address

·       Browser type and version

·       Operating system

·       Pages viewed and the duration of your visit

·       Cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

·       Processing and fulfilling your orders.

·       Managing your account and providing customer service.

·       Sending you updates, promotions, and newsletters that you have opted into.

·       Responding to your comments, questions, and requests promptly and accurately.

·       Improving our website, products, and services based on your feedback and usage patterns.

·       Complying with legal obligations, such as tax and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

·       Service providers who assist us in operating our business, such as payment processors, shipping companies. These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

·       Legal authorities or other third parties if required by law, or to protect our rights, property, or safety, and that of our customers or others. This may include disclosing information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

·       Business partners with whom we may collaborate on promotions, offers, or other activities, with your explicit consent.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

·       Secure Sockets Layer (SSL) technology to encrypt sensitive information transmitted online.

·       Regularly updating and monitoring our security practices to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

·       Restricting access to personal information to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

Despite our efforts, no internet transmission or electronic storage method is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

·       Access and update your personal information at any time. You can do this by logging into your account on our website or by contacting us directly.

·       Opt out of receiving marketing communications from us. You can do this by following the unsubscribe link in the emails or contacting us.

·       Request the deletion of your data, subject to certain exceptions, such as where retention is required by law or for legitimate business purposes.

·       Withdraw your consent at any time where we rely on your consent to process your personal information. This will not affect the lawfulness of processing based on your consent before its withdrawal.

To exercise these rights, please contact us at [insert contact information].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to:

·       Understand and save your preferences for future visits.

·       Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and to provide further information. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Silver Items

[9501068141] 

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Silver Items with your personal information. Your privacy is very important to us, and we are committed to protecting and respecting your data.